joy rummy
joy rummy
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This app is available for your device
joy rummy
This app is available for your device
Contact
+91 5609822924
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the joy rummy?
To log in, start by opening the app and entering your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you're still having issues, click on "send OTP" and wait for the verification code to arrive. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email, and they will assist you in transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the updated app. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the joy rummy?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to earnings from gaming activities, not bonus rewards. This means users cannot withdraw bonus funds accumulated through non-gaming means.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes or as long as 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This delay can occur despite the app's overall efficiency and speed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any earnings made from playing games with the bonus amount can be withdrawn. This means you can cash out winnings, but the initial bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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